Get in Touch
Have a question, feedback or need support? Our team is available 24×7 to help you.
Phone
1800-123-4567 (Toll Free)
Mon–Sat 9AM–9PM IST
support@novamart.in
Response within 2 hours
Head Office
42 Commerce Park, Sector 18
Gurugram, Haryana 122015
Live Chat
Available 24×7
Avg. response: <2 minutes
Send Us a Message
Fill out the form below and we'll get back to you within 2 hours.
FAQ
Frequently Asked Questions
Standard delivery takes 2-5 business days. Express delivery (1-2 days) and same-day delivery are available in select cities at checkout.
We offer a hassle-free 30-day return policy for most products. Simply initiate a return from your account dashboard and we'll arrange a pickup.
Yes, 100%. Every product on NovaMart is sourced directly from authorized brand distributors or official brand partners. We have a zero-tolerance policy for counterfeits.
Once your order ships, you'll receive an SMS and email with a tracking link. You can also track in real-time from My Orders in your account dashboard.
We accept all major credit/debit cards, UPI (PhonePe, GPay, Paytm), net banking, EMI options, and Cash on Delivery on eligible orders.