How Can We Help?
Enquiry Help
Questions about a product enquiry you've submitted
Warranty Claims
Need to claim warranty on a purchased product?
Delivery Issues
Track your delivery or report a delivery problem
Institutional Orders
Support for bulk institutional order queries
Send Us a Message
We typically respond within 4–6 business hours.
Contact Information
Phone
+91-9876543210
Mon–Sat, 9am–7pm
Email
support@shivshaktienterprises.in
Response within 4–6 hours
WhatsApp
+91-9876543210
Quick support via WhatsApp
Office Address
123, Industrial Area, Sector 7,
New Delhi – 110001
New Delhi – 110001
Frequently Asked Questions
How do I submit a product enquiry?
Click the "Enquire Now" button on any product page. Fill in your name, mobile number, and requirements. Our team will contact you within 24 hours with pricing and availability details.
Do you offer bulk/institutional pricing?
Yes! We offer special pricing for bulk orders (10+ units) and institutional buyers. Visit our Institutional Enquiry page or contact us directly for a customised quote.
What areas do you deliver to?
We deliver pan-India — to all 29 states and Union Territories. Delivery timelines vary by location, typically 3–7 business days for most cities.
How do I claim warranty on a product?
Warranty is provided directly by the manufacturer. Contact us with your purchase details and we will facilitate the warranty claim with the brand's service centre nearest to you.
Are all products ISI/BIS certified?
Yes. All products we stock are certified by the Bureau of Indian Standards (BIS) and carry the ISI mark where applicable. We only stock from authorised manufacturers.
Can I visit your warehouse/showroom?
Yes, you can visit our office at 123, Industrial Area, Sector 7, New Delhi. Please call ahead (+91-9876543210) to schedule a visit during business hours (Mon–Sat, 9am–6pm).