Help Centre
Frequently Asked Questions
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01General
A registered private limited cow sanctuary in Rajasthan spanning 60 acres and caring for over 1,240 cows, funded by ownership, dairy, organic farming, tourism and wellness rather than by donations.
A private limited company. That is deliberate — it makes the operation accountable, auditable and able to earn its own running costs.
Yes, and we recommend it. Day visits start at ₹900 and include a guided walk through the Cow Hostel.
02Ownership
Yes — a specific, named cow, recorded and certified, with an ownership certificate issued to your dashboard.
At the Cow Hostel on our sanctuary, under managed feed programs and veterinary supervision. Care costs are ours, not yours.
Monthly dairy benefits, health and yield updates, and a revenue-share statement, all visible in your dashboard.
She stays with us for the rest of her natural life under full care. She is never sold or sent for slaughter.
03Adoption
Adoption sponsors a non-productive animal — an old cow or rescued bull — and returns you no financial benefit by design. You receive updates, a certificate and visiting rights.
Sponsorship starts at ₹500 a month for the rescue herd, ₹1,500 for a named old cow, and ₹2,000 for a rescued bull.
Yes — the certificate is issued to them and updates go to their email.
04Membership
No. They are separate. Membership adds discounts, priority booking, visits and adoption eligibility.
Yes, any time from your dashboard. The unused portion of your current year is adjusted.
A government photo ID and address proof. Corporate memberships also need PAN and an authorisation letter.
05Visiting & Wellness
7:00 AM to 7:00 PM, seven days a week. Overnight guests check in from noon.
Very — the Kids Zone, butterfly park and pony rides are built for them.
No. They are traditional and complementary practices, not a substitute for diagnosis or treatment by a qualified doctor. We will say so if a condition needs medical attention.
No. The kitchen is strictly satvik vegetarian, without onion or garlic.
06Store & Orders
Yes for ghee, honey, wellness products and fertilizer. Fresh milk and paneer ship only within a limited cold-chain radius.
Sealed non-perishables within 7 days. Perishables are replaced rather than returned if there is a quality issue on arrival.
Yes — 5% Family, 10% NRI, 12% Corporate, 15% Lifetime, applied automatically at checkout.
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