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1 open · 1 awaiting your reply · typical response within 24 hours

Your Tickets

TicketSubjectOpenedLast updateStatus
#SUP-2281Ghee dispatch delayed18 Sep 202619 Sep 2026Open
#SUP-2190Request visit slot for October02 Sep 202603 Sep 2026Answered
#SUP-2044Update address on certificate14 Aug 202616 Aug 2026Closed
#SUP-1902Question about revenue share27 Jul 202628 Jul 2026Closed

#SUP-2281 — Ghee dispatch delayed

You · 18 Sep 2026, 11:04 AM

My September ghee dispatch hasn't arrived yet. Order #CTS-4417 shows dispatched on the 17th but tracking hasn't updated.

Meera — Member Relations · 19 Sep 2026, 9:20 AM

Thanks for flagging this. The courier picked up late from our Jaipur hub. It's now in transit and should reach you by the 25th. I've added a complimentary 250ml jar to your next dispatch.

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